Finance, Public Accounting, and Professional Services

Citrin Cooperman

Sr. Instructional Designer, Project Manager (2021 - Present)

• Design complex and strategic learning solutions for a high-growth public accounting and professional services firm

• Engineer scalable learning ecosystems with global reach

• Orchestrate project life cycles from conceptual analysis to development to production in synchronous and asynchronous learning modalities

• Spearheaded the firm-wide initiative to achieve NASBA QAS accreditation, establishing rigorous ID standards and QC processes for asynchronous learning solutions developed in-house

Higher Education in Science, Technology, Engineering, Mathematics, Business, and the Humanities

New Jersey Institute of Technology

Instructional Designer, LMS Administrator (2018 - 2021)

• Navigated the emergency digital transformation of university operations during the 2020 crisis, migrating 11,000 users to remote learning environments in less than five days

• Served as LMS Administrator for the new LMS migration, managing API integrations, user provisioning, and faculty enablement

•  Awarded the "Overseers Excellence in Service Award" for maintaining educational and operational continuity during the 2020 crisis

• Partnered with faculty in the engineering, computing, science, management, and humanities departments to develop scalable undergraduate and graduate-level courses 

Public and Occupational Health, Environmental Protection, and Public Administration

State of New Jersey

Compliance Officer, Consultant, Manager (2007 - 2016)

• Developed and delivered outreach training for public sector work groups including public safety, law enforcement, fire protection, emergency medical services, and public works on occupational health topics

• Managed regulatory compliance and safety auditing for state-level environmental and occupational health programs

• Engineered proactive safety protocols to prevent system failure in high-risk environments

Learning Systems and Architecture

• LMS Administration: Canvas, LCVista, Cornerstone

• Standards: SCORM 1.2/2004, xAPI

• Platforms: Zoom, WebEx, Teams

Artificial Intelligence (A.I.) and Automation

• Generative AI Prompt Engineering: Gemini, ChatGPT, CoPilot

• AI-Assisted Content Development: Synthesia, EasyGenerator

Digital Content Engineering

• E-Learning: Articulate 360 Suite (Storyline 360, Rise 360, Review 360)

• Video: Camtasia

• Design: Figma (Foundational), Canva

Operational Tools

• Project Management: Agile/Waterfall Methodologies

• Documentation: Adobe Acrobat, Google Workspace, Microsoft 365

M.S. Professional and Technical Communication

New Jersey Institute of Technology (NJIT)

Class of 2018

M.S. Occupational Health and Safety Engineering

New Jersey Institute of Technology (NJIT)

Class of 2008

B.S. Biomedical Engineering

New Jersey Institute of Technology (NJIT)

Class of 2003

Graduate Certification: Marketing and New Media

University of California, Los Angeles (UCLA) Extension

Earned with Distinction 2013